Privacy Policy

Welcome to the Maison Waiheke website.

Your privacy matters to us. This policy explains how we collect, use and protect your personal information when you visit our website or get in touch with us. It also outlines the terms that apply when using this website.

By using this website, you agree to this policy.

Using our website

This website is provided to share information about our business and services.

We take reasonable care to ensure the information on this website is accurate and up to date. However, content may change over time, and we cannot guarantee that everything will always be complete, current or free from errors.

You agree to use this website lawfully and in a way that does not interfere with its operation, security or the experience of other visitors.

Copyright

Unless otherwise stated, the content on this website—including text, photographs, videos, graphics, logos and other material—is owned by or licensed to Maison Waiheke.

Some photographs, videos and other visual content are the property of photographers, creators or other third parties and are used with permission or under licence. Copyright remains with the original owner unless otherwise agreed.

You’re welcome to browse this website and download or print material for your own personal, non-commercial use.

Please do not copy, reproduce, publish, distribute, modify or otherwise use any content from this website without permission from the relevant copyright owner.

Information we collect

If you contact us through this website, we may collect:

  • Your name

  • Your email address

  • Your phone number (if you choose to provide it)

  • Your project type (if you choose to provide it)

  • The details of your enquiry

Like most websites, we also collect limited technical information automatically, including:

  • Browser and device information

  • Pages visited

  • Time spent on the website

  • General location information (such as country or region)

  • IP address

  • Anonymous website usage data

This information helps us understand how people use our website and improve the experience for future visitors.

How we use your information

We use your information to:

  • Respond to your enquiry

  • Communicate with you about your project or our services

  • Improve our website and customer experience

  • Maintain website security

  • Meet our legal obligations

We only collect information that is reasonably necessary for these purposes.

We do not sell, rent or trade your personal information.

News and updates

If you’d like to hear from us occasionally, you can choose to join our mailing list.

If you subscribe, we may send occasional news, updates or information about our business and services.

You can unsubscribe at any time using the link included in our emails.

If you choose not to subscribe, we’ll only contact you in relation to your enquiry or any services you’ve requested.

Cookies and analytics

Our website uses cookies and similar technologies to help it function properly and to better understand how visitors use it.

We may also use website analytics services, such as Google Analytics, to measure website performance and improve the user experience.

You can manage or disable cookies through your browser settings at any time. Please note that doing so may affect how some parts of the website function.

Third-party services

Our website may contain links to, or integrate with, third-party services such as website hosting, mapping services, embedded video, social media platforms or email marketing providers.

These services operate under their own privacy policies and terms. Please refer to those policies if you choose to use those services.

We are not responsible for the privacy practices or content of third-party websites.

Looking after your information

We take reasonable steps to protect the personal information we hold from loss, unauthorised access, misuse or disclosure.

Information submitted through this website may be stored securely within our website platform, email system or other business systems used to manage enquiries and client communications.

While we take reasonable precautions, no method of transmitting or storing information electronically is completely secure. As a result, we cannot guarantee absolute security.

Sensitive information

Our contact form is intended for general enquiries only.

Please do not send sensitive personal information, financial information, passwords or other confidential material through this website.

If sensitive information needs to be shared, we’ll arrange a more appropriate and secure method where required.

Your privacy rights

Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you and ask for it to be corrected if it is inaccurate.

To make a privacy request, please contact us using the details below.

Accessibility

We aim to make this website accessible and easy to use for as many people as reasonably possible.

If you experience difficulty accessing any part of this website or require information in another format, please contact us and we’ll do our best to assist.

Changes to this policy

We may update this Website Use & Privacy Policy from time to time to reflect changes to our website, business practices or legal obligations.

The most recent version will always be available on this website.

Contact

If you have any questions about this Website Use & Privacy Policy or how we manage your personal information, please contact:

Maison Waiheke
CR Productions Ltd
carla@crproductions.co.nz

Last updated: 13 July 2026